Open IP Telephony: A New Paradigm?

Telephony is changing paradigm. Expensive closing PBX solutions are leaving the market to make way for the increasingly accepted "Open Source" solutions. This SW+HW solutions, are mounted on an ordinary computer, and has in some cases, more features than traditional PBX. Are based on international standards (as SIP and RTP protocols) and allows to extend his functionalities as far as human imagination permits.

Our experience in software development area over mature environments, combined with the expertise of our professionals in VoIP area, makes our professionals team an invaluable resource when implementing new telephony solutions.

From planning, definition of architecture with best cost-effectiveness, implementation and customization of the solutions to your needs, our team combines extensive platform experience (Linux, Windows and Solaris), digital and analog telephony, and software development, which makes Ermes Consulting, an ally with capabilities to meet the most demanding applications.

IP Telephony Services

Architecture planning for voice and video communications
Deploying of IP PBX architectures and softswitches
Customizing facilities through advanced IVR setup,
Programming access solutions with connection to well-known databases in the market,
Deployment Solution for Text to Speech IVR (Interactive Voice Response),
Deploying IVR solutions with speech recognition capabilities.
Deploying of Open Source Telephony Solutions (Asterisk, FreeSwitch, OpenSIPS, Kamailio, Sippy RTPproxy, Sippy B2BUA, reSIProcate B2BUA, sipXecs) which allows us to build highly scalable telephony solutions, distributed, load balanced and / or high availability.

Main Benefits from Open Source IP Telephony

Lower acquisition costs, maintenance, renovation and use
More choices of equipment for assembling and updating infrastructure: access to a listing of suppliers of low cost hardware and high performance.
Lower costs of scalability
Lower costs of communication (reduction by leveraging Internet and SIP/IAX2 providers for local, national and international trunking).
Connection between the PBX via the Internet, without requiring dedicated lines.
Performance compared to large-sized solutions on OEM telephony.
Improved integration with the company's information system at a cost considerably less.

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VoIP Solutions

PBX Asterisk, Asterisk appliances
Scalable and redundant servers FreeSwitch, OpenSIPS y Yate
Contact Centers solutions: Progressive dialing Teleprom^©, Predictive dialing, Call Detail Record (CDR), billing and cost control applications for calling cards, CRM Open source (vTiger y SugarCRM).