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Our Privacy Policy

ERMESCONSULTING.com has created this General Privacy Statement as a way to demonstrate our commitment with our customer information privacy. Our customers information privacy, required by on-line services provided by our company, is very important to us.

As we collect important information from our visitors and customers, we have created this General Privacy Statement, in order to communicate our practices regarding the collection and dissemination of such information. We reserve the right to change this Statement and to provide a change notification in advance of at least thirty (30) days before such change takes effect. To be effective, change must be approved by the auditing organization for security and privacy of ours websites (read TRUSTe) and offers guidance on how users can respond to those changes.

Collected information

Customers who register to use our online services (hereinafter the "Service"), we ask that you provide contact information such as name, company name where you work, address, telephone and email address, and company financial information, invoice recipient's name, billing address, credit card number and number of users in your organization using the Service. At the moment you show interest in viewing additional information about Service, or register to use it, you may request further personal information such as position, department name to which belongs, fax number or additional company information as annual income, number of employees or industry to which belongs. Customers always have the freedom to choose not to complete some or all of the additional requirements. From there, you can update or delete personal information at any time simply by entering the Service and editing your personal information in "Settings" option.

We do not send or share private customer information to third companies. Anyway, at any time our customers can request information about the company or our business partners simply by contacting us at support@ermesconsulting.com.

Moreover, visitors and customers are invited to receive our newsletters in their mailboxes, so for this to be effective, you must enter your email address.

Our company uses the collected information to enlist the service to individual and corporate users. We can also use the information to contact our customers and inquire about their particular interests in our company, services we provide, or to send information about our company or our business partners, such as promotions or events. Additionally, when a customer registers for the Service, we request an email address to send your username and password. We may also send information to that email address to inform you of changes to the Service or the company. Once again, we emphasize that your email address will not be sent or shared with third parties, and any time you can opt out of receiving such information by sending an email to support@ermesconsulting.com.

We simply use all financial and billing information to qualify our customers and for billing purposes. This billing information is not used by Ermes Consulting for marketing purposes or promotions. In this context, the company uses an intermediary to manage the processing of credit cards. This intermediary is simply a link in the distribution chain and we not allowed him to store, retain, or use the information provided, except for processing cards purposes. Other intermediary companies as content providers, could provide services for our web sites but never we allowed them to collect information about our customers or share our information with them.

Users of the Service will be using the Web Site / s web to store data and information (hereinafter "Data"). ERMESCONSULTING.com not review, share, distribute, print, or referencing any detail, except as described in the Subscription Agreement or as otherwise required by law. Individual records can be accessed sporadically for the sole purpose of solving a problem, provide support for problems, or when there is suspicion of a violation of the Subscription Agreement, or when required by law, by order of a judge. With our security measures and all, is ultimately up to the user to maintain the confidentiality and security of your username and password.

ERMESCONSULTING.com collects certain information about its visitors and users, such as the Internet address (IP address). This information is stored in an activity log to help diagnose technical problems and administer our / s website / s, so as to continuously improve service quality. We also track and analyze non-identifying information, and volume statistical information from our visitors and customers, and provide this statistical information to third parties.

If user decides to use the referral service for comment a friend about our site, we ask you information name and email address. Then, ERMESCONSULTING.com automatically sends mail to that friend to invite him to visit the site. Our company does not store this information.

Cookies

When interacting with the website ERMESCONSULTING.com, we strive to make this experience easy and meaningful. When you access our website, our server sends a cookie to your computer. Cookies are files that Web browsers store on your hard drive and is used here to tell us if the visitor or customer has previously visited our site. These cookies do not identify any personal identification. They only recognize the browser.

Unless you respond to a promotion, open an account, a trial account, or register for a document of interest, you remain anonymous to ERMESCONSULTING.com. There are two types of cookies that exist only in the sessions and those that remain on your hard drive. Session cookies remain for the duration of a session on-line. They disappear from your computer when you close your browser or turn off your computer. On the other hand, are still persistent cookies when you close your browser or turn off your computer and include information such as a unique identifier for your browser.

ERMESCONSULTING.com uses session cookies containing encrypted information to allow the system to identify you, when you stand using the Service. This information allows ERMESCONSULTING.com process your requests and transactions online. Session cookies help us make sure that you are who you say, when entering the Service, and are required for use it, although not required to navigate the site. ERMESCONSULTING.com uses persistent cookies, that only we can read and use, to identify the fact that you are a user or a visitor (whichever is applicable). We are especially careful with security and confidentiality of information stored in persistent cookies. For example, we do not store in them, account numbers or passwords.

Users who disable cookies in they browsers, may not normally use the Service.

3rd parties cookies.

Occasionally we commissioned a third party to monitor and analyze the use (not custom) and statistical information about visitors to ours websites, to help manage our services and improve quality. These third parties may use cookies to help us analyze visitor behavior (browsing). In no way do these cookies will be used to associate visitor identification information with your personal information. All data collected by these third parties in the name of ERMESCONSULTING.com, are used for the purpose of informing us about site usage and is not shared in any way to third companies.

3rd Parties websites.

Our site contains links to other sites. ERMESCONSULTING.com is not responsible for the privacy practices of these websites. Our customers and visitors should check the privacy policies of these companies to understand their operation, because they might disagree with them. In addition, customers and visitors who access these sites may be disclosing your personal information. It is your responsibility to keep that information private and confidential.

Security.

ERMESCONSULTING.com has taken appropriate security measures to protect customers from loss, misuse and alteration of information under our control. When our site is accessed using Netscape Navigator, Internet Explorer versions 5.5 or higher, Firefox or Google Chrome, SSL (Secure Sockets Layer) protects the data using server authentication and data encryption to help ensure that Data remain safe, secure, and available to you. In addition, we use an advanced security mechanism based on dynamic data and encoded session IDs, and host servers in a safe environment with firewalls and other advanced technologies to prevent interference or access from intruders. In addition, ERMESCONSULTING.com provides a unique user name and password to be provided each time the user enters using the Service. These measures will help safeguard the data, prevent unauthorized access, maintain data accuracy and ensure the correct use of the Data.

No-information policy.

ERMESCONSULTING.com offers its visitors and customers the option to choose how will be used the information provided. If at any time after registration, decides to change about how it will be used the information you provided, or decide not to receive more information to your mailbox, or change your mind about our policy of sharing information with outside companies, send us a request specifying your new look. To do this, simply send an email to support@ermesconsulting.com.

Correction and updating of your information.

If our customers decide to upgrade or change your registration information, they must to do it accessing the Service and changing it on User or Company Record. To change billing information, please, send us an email to billing@ermesconsulting.com or call us at +57 (4) 231 6932. To discontinue the Service and return the Data you provided, send us an email at support@ermesconsulting.com or call us at +57 (4) 239 6128. ERMESCONSULTING.com will ask your request with a maximum of 30 days since your request.

Additional information.

Questions about this Privacy Statement or privacy practices of this site should be directed to Security Manager simply submitting your question by email to security@ermesconsulting.com or mail to ERMES CONSULTING E.U., Attn: Security Manager - Cra. 50 #48-53 of 502, [Medellin, Colombia].

 

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